Grace Nasr is a Group Manager of Global Supply Management at Lyft, where she leads indirect procurement with a specialized focus on advertising technology. Grace holds a BBA from the University of Michigan and a Master's degree in Technology Management from Columbia University.
Day 1 – March 9, 2026
3:20 PM Panel: Handle With Care: Managing Customer Relationships During Difficult Times
Disruptions are inevitable but how to respond can define a client relationship. Learn how to navigate challenging conversations, find solutions that serve both sides, and protect your most valuable relationships when the pressure is on
Key takeaways:
- Approaching difficult conversation in a delicate manner
- Collaborating with procurement to reach win-win solutions
- Balancing flexibility with boundaries
- Strengthening relationships even in high-stress situations
Check out the incredible speaker line-up to see who will be joining Grace.
Download The Latest Agenda