ePerformax Contact Centers & BPO, a PCG company, was a pioneer contact center in the Philippines in 2002 and has focused its operations on providing the highest levels of customer service and BPO to a select group of Fortune 500 and other global companies to support their English-speaking customers around the globe. ePerformax operates three contact centers in the Philippines – Manila, Cebu, and Roxas City – with over 7,500 contact center professionals.

We provide omni-channel customer support that includes customer service, inbound sales and order entry, billing/account support, technical support, product/service support, website navigation support, and travel reservations, along with non-voice BPO activities to support clients’ comprehensive outsourcing requirements. Our clients span these industries: consumer finance and credit cards, lending services, health and wellness, wireless and telecommunications, payment systems, travel, and e-commerce.

Performance Consulting Group, Inc. (PCG) is a WBENC certified Women’s Business Enterprise.